Activation manual | accusonus

Activation manual

Activation manual

Introduction

  Thank you for choosing an accusonus product! This manual has everything you need to know about a product installation/uninstallation, trial, activation and deactivation.
Before authorizing any accusonus product, you need to have an accusonus account. If you don't have one, you can create an account at accusonus.com . Opening an accusonus account is easy to do, totally free and entitles you to many benefits.
If you have any questions or if you encounter any problems, you can always contact our support team .

Product Installation/Uninstallation

 

Product Installation

  You can find the installer of any accusonus product in your accusonus account . We have separate installers for Windows and macOS. Download the appropriate installer and follow the instructions that appear during the installation (Fig.1).

Figure 1: Installation for macOS(Left) and Windows(Right)
 
When installing an accusonus product, the installation program will try to copy the plug-in or the stand-alone application into the appropriate folder. We highly recommend to use the default installation paths listed below.

Note : You have the option to select which plugin format you want to install in your computer. For example, AAX format can operate only in Avid ProTools. If you don't work with this software, then just untick the AAX format.

Plug-Ins

 
  1. Windows
  2. On Windows, most hosts have their own plug-ins folder. If you are using Windows and your host does not recognize accusonus plug-ins, you need to locate the proper plug-ins folder. By default, accusonus plug-ins are installed in the following locations:
    • VST(32-bit): C:\textbackslash Program Files (x86)\textbackslash Steinberg\textbackslash VstPlugins\textbackslash Accusonus
    • VST(64-bit): C:\textbackslash Program Files\textbackslash Steinberg\textbackslash VstPlugins\textbackslash Accusonus
    • AAX(64-bit): C:\textbackslash Program Files\textbackslash Common Files\textbackslash Avid\textbackslash Audio\textbackslash Plug-Ins
  3. macOS
  4. On macOS, plug-ins are installed in the standard plug-in folders in the system Library folder. These are the only possible
    correct locations:
    • AU: /Library/Audio/Plug-Ins/Components
    • VST: /Library/Audio/Plug-Ins/VST
    • AAX: /Library/Application Support/Avid/Audio/Plug-Ins

Note : In some macOS systems, the system Library folders could be marked as hidden by default. To make them visible again in Finder, open Terminal (found in ) and enter the following commands:chflags nohidden /Library

Standalone Applications

  The appropriate installation paths for accusonus stand-alone application products are:
  • Windows: C:\textbackslash Program Files\textbackslash
  • macOS: /Library/Applications/

Product Uninstallation

  Before uninstalling any accusonus product from your computer, you need to deactivate it first (see ). When you finish the product deactivation, remove the appropriate files from your computer as described below.

Windows

  On Windows, you can simply uninstall a plug-in or a stand-alone application via the Windows Control Panel .

macOS

  To uninstall a plug-in from your macOS system, you can delete the specific plug-in or application from all the installation locations that we previously mentioned (see & sections).

Usage Analytics

 

Figure 2: You can opt-out from usage analytics during installation
 
Accusonus may collect certain information about your interraction with the software via the internet. Software Usage Analytics is information on how you interact with the software which is used by accusonus in order to improve the software, providing better user experience. No direct personal information or audio files are collected as part of this information. For more detailed information you can read our privacy policy . You can opt-out from this during installation or later within the software (see the manual of your product for further info).

Accusonus License Toolbar

  Before explaining any procedure, you have to understand the accusonus toolbar feature, which is part of every product. The accusonus license toolbar is located at the bottom of every accusonus product (Fig.3). When launching the plugin for the first time, the left side of this toolbar will be empty. When you activate the product for first time, a text label will appear, notifying you about the license type of your product. The current license types are: Standard , Educational , and NFR (not for resale) .

Figure 3: Accusonus license toolbar status - Activated product
 
During the trial period, this label will display the remaining days of the trial period.

Figure 4: Accusonus license toolbar status - Product trial
 
When the trial period expires, a Trial has expired notification will appear on the toolbar.

Figure 5: Accusonus license toolbar status - Trial has expired
 
On the right side of the accusonus license toolbar there are four extra buttons. If you press the:
  • Dollar button, you will be re-directed to the accusonus store .
  • Key button, the evaluation or deactivation screen (see Fig.6& 18respectively) opens.
  • Book button, a small menu pops-up. This menu provides access to the Product manual or this Activation manual .
  • Gift button, you will be re-directed to the to the accusonus invitation page . There, you can invite your friends and get up to 30% off for you and your friends on your next purchase from the accusonus store .

Product Trial

  Before trying out any accusonus product, you need to have an accusonus account. If you don't have an account, you can easily create one by visiting the accusonus website .
When you open an accusonus product for first time, the Evaluation screen (Fig.6) will launch. To start a trial you must click the Start trial button. For every accusonus product you'll get a 14-days fully functional trial so you can experience all the features of a plugin, while saving your work without limitations.

Figure 6: Evaluation screen
 
We support either online or offline product trial activation.We explain both activation methods below. We highly recommend using the online activation, if possible.

Note : During the trial period, the evaluation screen will appear again every time you open a plug-in instance for the first time inside a DAW session, informing you about the remaining days of the trial.

Online Trial Activation

  If you are on a computer with internet access, check the I'm Online checkbox in the Evaluation screen (Fig.6) and click Start trial . The trial activation screen shown in Fig.7will launch. Submit your e-mail and password of your accusonus account, click OK and your trial will be activated.

Figure 7: Online trial activation screen
 

Offline Trial Activation

  If you are on a computer without internet access, then you need to make sure that I'm Online checkbox in the Evaluation screen (Fig.6) is not selected before proceeding. Click Start trial and the activation screen for the offline trial (Fig.10) will open.

Figure 8: Offline trial activation screen
 
In order to activate your trial you must perform the following steps:
  • Step 1: Enter the e-mail address of your accusonus account in the text box and click Generate . The Request file will be generated in the folder that you selected.
  • (The request file will have a filename of the form YourProductActivationRequestFile.xml )

    Figure 9: Offline trial activation screen
     
  • Step 2: Transfer this file to a computer with internet connection (e.g. using a USB stick). Login to your accusonus account and upload the request file using the \textbf{Offline activation } tab. Download the Response file and transfer it back to the offline computer.
  • (The response file will have a filename of the form AccusonusActivationResponseFile.xml .
  • Step 3: Click Browse to locate and select the Response file you downloaded.

Figure 10: Offline trial activation screen
 

Note : You don't have to keep your plug-in or DAW open between steps 2 and 3.

Product Trial Extension

  After 14 days, the trial period of a product expires and if you launch your product, the Trial expiration screen (Fig.11) will open.

Figure 11: Trial expiration screen
 
When you receive a trial extension code for your product, you can click Trial extension and the Trial extension screen (fig.12) will open.

Note : You have to activate the Trial extension within 14 days. After this period the trial extension code will expire. After the activation, the trial extension lasts for 14-days.


Figure 12: Trial extension screen
 
Add your code and click the Extend trial button. Your trial extension is activated!

Note : To use the product after both trial periods have expired, you must purchase a license from the accusonus store and activate the product. You can click the Purchase button on the Evaluation screen (Fig.6) and you will be re-directed to the accusonus store .

Product Activation

  Once you have purchased an accusonus product, you will receive an e-mail with the product key or you can also retrieve it at any time from the \textbf{Product Keys } tab of your accusonus account. Accusonus product keys consist of 28 alpharithmetic characters as shown below.

Figure 13: Accusonus product key
 
You can activate your product by clicking the Activate button on the evaluation screen (fig.6). During the trial period you can always bring up the evaluation screen by clicking the Key icon on the accusonus license toolbar (see section of this manual for further information about the toolbar).
A product license entitles you to 3 authorizations, which means you can activate an accusonus product in up to 3 different computers. Again, you can track the amount of activations any time from the \textbf{Product Keys } tab of your accusonus account as shown below.

Figure 14: Product keys tab
 
As you can see in the , under a purchased product, you can find the product key , the license type and the number of available license activations .
There are two ways to activate an accusonus product. We support either online or offline product activation. We explain both activation methods below. We highly recommend using the online activation, if possible.

Online Product Activation

  If you are on a computer with internet access, check the I'm Online checkbox in the Evaluation screen (Fig.6) and click Activate . Then, you can activate your product with a single click. The online activation screen shown below will open.

Figure 15: Online activation screen
 
Enter your product key in the text box and click the Activate button. Your product is activated now!

Offline Product Activation

  If you are on a computer without internet access, then you need to make sure that I'm Online checkbox in the Evaluation screen (Fig.6) is not selected before proceeding. The offline activation screen will appear (Fig.16). You can follow these steps to activate your product:
  • Step 1 : Enter your product key in the text box and click Generate . The Request file will be generated in the folder that you selected. (The request file will have a filename of the form ProductNameRequestFile.xml )

  • Figure 16: Offline activation screen - Generate request file
     
  • Step 2: Transfer this file to a computer with internet connection (e.g. using a USB stick). Login to your accusonus account and upload the request file using the Offline activation tab. Download the Response file and transfer it back to the offline computer.
  • (The response file will have a filename of the form AccusonusActivationResponseFile.xml .
  • Step 3: Click the Browse button at the bottom of the window to locate and select the Response file you downloaded. Your product is activated now!

Note : You don't have to keep your plug-in or DAW open between steps 2 and 3.

Product Deactivation

  There are cases when you might want to transfer a product from one computer to another. You can do this by deactivating the product in the first computer and activating it on the second computer.
To deactivate your product, click the Key icon on the accusonus license toolbar (Fig.3) to open the deactivation screen (Fig.17).

Online Product Deactivation

  If you are on a computer with internet access, make sure the I'm Online checkbox is checked and click Deactivate .

Figure 17: Online deactivation screen
 
Your product is deactivated now!

Offline Product Deactivation

  If you are on a computer without internet access, make sure that I'm Online checkbox is not checked before you click Deactivate .

Figure 18: Product deactivation screen
 
By clicking Deactivate , a file dialog will appear to select a folder, where the deactivation file will be generated. This file has a filename of the form ProductNameDeactivationFile.xml .
At this state, the product is deactivated only locally. To complete the deactivation, accusonus servers need to be updated, too.
So, you have to transfer this file to a computer with internet connection (e.g. using a USB stick). Log-in to your accusonus account and go to the Deactivate Product tab (Fig.19), where you'll have to upload the deactivation file and select the Deactivate button to complete the procedure.

Figure 19: Deactivation tab
 
You will also be notified about this after the local deactivation with the message below.

Figure 20: Link screen to complete the deactivation
 
Keep in mind that since you deactivate your product on the current computer, you cannot use it anymore. You can always activate the product again, if you have enough activations left in your product key.

Support

 

Frequently Asked Questions

 
  1. I launched my product, but I cannot see the evaluation screen. How can I activate my product?
  2. Sometimes, depending on the DAW or NLE of your choice, the evaluation screen could be blocked. To bring the evaluation screen up again, just click the Key icon on the accusonus toolbar (see )
  3. I received a `Trial has expired' message, but I have never used the product before. How can I try out my product now?
  4. This could happen if something went wrong between the license server and the plugin. In case your trial looks expired, but it's the first time that you are launching the plug-in, don't worry! Just send an e-mail at our
    support team and they are going to create you a code to start your trial.
  5. I'm trying to activate my product offline, but I cannot download the response file from your site. What can I do now?
  6. Please, try again using another internet browser. Usually, this procedures works fine with browsers like Google Chrome, Safari, Firefox. If you have one of them, but you are still having download issues, just send an e-mail at our
    {support team}.
  7. I'm not able to activate my product. Error:``There are disabled network adapters on your system''. What can I do now?
  8. There are network adapters on your system that are disabled and our license system cannot read their hardware properties. Enable the network adapters, re-open the plugin and everything should be as expected. If you want, you can disable your adapters after the
    activation. Our license system will ``remember'' the adapters even if the adapters are disabled. Please, see also the following guide for further information.

Get In Touch

 

Use this form to contact our technical support team, if this manual didn't cover your queries or if you haven't found an answer to your question in our FAQ section. You can also reach us at {support@accusonus.com} or by using the chat platform of our website .